|
- Personal
information you give us;
smak4art collects the
information you give us. In most cases, the personal
information smak4art will collect from you is the personal
information we are required to obtain and pass on to the
relevant registry when you apply to register a domain name
with us. This information includes your full name, mailing
address, phone number, email address and where applicable,
your facsimile number. smak4art also collects your payment
details from you when you apply to register a domain name,
such as your credit card number or bank account details. We
will also collect your payment details from you such as your
credit card number, Pay Pal email address or bank account
details.
- Website information, including
cookies; smak4art makes limited use of cookies on this
website. A cookie is a small message given to your web browser
by our web server. The browser stores the message, and sends
the message back to the server each time you request a page
from the server.
smak4art only uses cookies to tell us
when you have set up an account with us previously (i.e. when
you are a "registered user" of our website), and sometimes to
let us know how you found our website. Where the cookies tell
us that you are a registered user, cookies also allow us to
automatically link you to your personalised accounts so that
you can easily access any products or services only made
available to our registered users, without your having to
provide us with your username and password on every web page.
The cookies allow us only to identify you in our database if
you are a registered user, and to connect you to the relevant
products and services on our website, but not to track the
pages you visited on our website.
You always have the
option to disable cookies by turning them off in your browser.
However, you should be aware that many of the services
available on the smak4art website will not work if you have
chosen to do this.
In addition to cookies, smak4art
servers register the type of web browser you are using and
your IP address when you access our website.
HOW
smak4art USES YOUR INFORMATION - Use of your
information to fulfil our role as registrar; We will be
contacting you using the personal details you provide to us
when you apply for a domain name registration through smak4art,
to advise you of all relevant information relating to your
domain name licence. This includes any account administration
information including renewal information and billing
information, as well as notices of any important system
changes which will impact on your online interactions with us.
Each of these functions is necessary if smak4art is to
effectively fulfil its role as the registrar of your domain
names.
- Other uses; smak4art may use your
information to measure your experience of our services and
products and to inform you of new product developments and
associated services that we believe will interest
you.
We may use your information in statistical form to
analyze your purchasing preferences. This information is not
used to track your individual preferences but rather to give
us a general picture of the products and services our
customers prefer. We might also gather information in
statistical form such as the number of visitors who visit the
smak4art website on a daily basis. Again this is not used to
track any individual customer's browsing habits.
We may
use your email communications with smak4art to analyze customer
service issues as a way of identifying potential improvements
for smak4art products and services. In addition, we may
occasionally monitor telephone conversations with you in order
to facilitate staff TRANING and to maintain our high levels
of customer service. We will always inform you prior to any
telephone conversation which is monitored in this way to
obtain your prior approval.
We may use your IP address
to contact your Internet Service Provider to let you know of
any problems with payments you have made to us where we
believe this is reasonably necessary to protect against fraud
and credit card misuse. o Where you purchase a digital
certificate through us, we are required by the provider of
those certificates to collect personal information from you to
pass back to that provider (other than your payment details,
which we hold internally).
DISCLOSURE OF YOUR
INFORMATION TO THIRD PARTIES We may supply your
personal information to our third party billing and payment
service providers where we believe this is reasonably
necessary to protect against fraud and credit card misuse.
Where you have made a query in respect of a payment processed
by smak4art which is made known to us by your bank or credit
card company by communicating the query through our bank, we
may supply the relevant personal information to assist you
with your query. We may also supply your information to third
parties so they may offer you products or services. On
occasion, we may also engage other companies or individuals to
perform services on our behalf such as the distribution of
marketing information to you (except where you have chosen to
opt out of receiving this information from
us).
ACCURACY You may access and update the
personal information we provide to the registries in respect
of your domain name licence at any time.
For
information on this procedure, feel free to contact
smak4art.
If you believe that smak4art may hold other
personal information about you which is inaccurate, please
contact us and we will take reasonable steps to ensure that it
is corrected.
SECURITY The transfer of
information across any media may involve a certain degree of
risk, and the Internet is no different. However, helping you
to keep your information secure is very important to smak4art.
In order to protect the security of personal
information transmitted to smak4art online, our Web servers
support the use of the Secure Socket Layer (SSL) Protocol
where appropriate. Using this protocol, information
transferred between our systems is encrypted.
In
addition, in respect of any payment details you send to us, we
reveal only the first six and last three digits of your credit
card number on the tax invoice receipt which we send to you
for billing purposes. This is to help keep your credit card
details secure.
You can also use simple precautions to
help protect your security, such as protecting against the
unauthorised use of your username or password or other
authentication id.
CHANGES smak4art may make
changes to its privacy policy from time to time. You should
check our privacy policy regularly to see if we have made any
changes to it.
FURTHER INFORMATION If you
have any queries or comments, or would like more information
concerning smak4art's privacy policy, please contact us.
|